Shipping policy

Shipping Charges

Standard orders are shipped by either U.S. Postal Service Priority Mail or FedEx Home Delivery (depending on the weight of order, the distance from Logee's, and the current weather). Shipments to P.O. Boxes are accepted. Please refer to the table of charges below. Method of shipment and charges are subject to change without notice. Please note that if any discount codes are applied at checkout, shipping is calculated based on the pre-discount subtotal.

Order Value Packing & Delivery Charge
$0 to $15.00 $11.95
$15.01 to $30.00 $13.95
$30.01 to $45.00 $15.95
$45.01 to $60.00 $17.95
$60.01 to $80.00 $19.95
$80.01 to $100.00 $22.95
$100.01 to $125.00 $25.95
$125.01 to $150.00 $28.95
$150.01 and up 20% of value
Book & Sticker Orders: Books and/or stickers ordered with no other items have a shipping and handling fee of $6.95.

Hold Orders

We will ship your order at whatever future date you specify that is your ideal planting time. (Due to space constraints at our facility, we can hold orders for a maximum of 2 months.) The plants will be reserved for you and cared for in our greenhouses until your specified ship date.

To place a hold order, either enter the date on the checkout page (under "Order Hold Date") or mention it to the customer service representative when you call.

Please note: Your credit card will be charged when your order is placed (this immediately reserves your plants from our limited and perishable inventory.)

Unpacking Instructions

1UNPACKING

When your plants are delivered, unpack the box immediately.

  • Be sure to carefully unpack all the layers in the box.
  • Remove the black plastic wrap and shredded paper (used to retain soil & moisture during shipping).
  • Some of our plants (e.g. Orchids) are grown entirely in Sphagnum moss; this should not be removed.
  • Keep in mind that a strong, healthy root system is the most important feature of the plant.
  • Often, leaves will yellow slightly in transit. This is especially true of Geraniums. However, the new growth will recover.
Please notify us right away if you receive a plant damaged in shipping more than normal stress. See our 60-Day Guarantee.

2WATERING

Check each pot to see if it requires watering. Water those plants that are dry

  • If the soil becomes visually dry, water the plant until some water comes out the bottom of the pot

3TRANSITION

Give plants time to slowly adjust to environment.

  • First, place all new plants in a spot of moderate temperatures (65-75°) in good light (but out of hot, noon day sun) for a day or two until they adjust from shipping. Next, move plants to their permanent location and allow them to acclimate to their new home for about a week.
  • Check the catalog or website to determine the optimal light and temperature requirements for your plant.
  • Allow the plants a week to acclimate to their new home before transplanting or fertilizing.
  • If you are receiving plants in winter, wait until spring to begin fertilizing
  • If planting in the garden, slowly "harden off" plants by gradually increasing their exposure to sunlight and outdoor conditions.

4REPOTTING

Once your plants have acclimated to their location, they will require repotting.

  • Repot into larger pot sizes gradually. For example, move a plant in a 2.5" pot into a 4" or 5" pot. Move a plant in a 4" pot into a 6" or 7" pot. The root system needs time to grow into each new pot.
  • Turn the pot upside down and gently tap the edge to release the root ball from the container.
  • Never pull on the stem of the plant: some plants, like Bougainvilleas, have brittle roots which are easily severed.
  • When repotting, please do not fray the roots; the root system will easily expand into the new soil.

Receiving Dormant Plants

Special Instructions for Dormant Plants

If your order contains plants that are currently dormant, please read the following to ensure proper care:

Hardy perennials, plants that go through a winter rest period (dormancy), need to be handled differently than tropical plants. Many of these plants are deciduous (they lose their leaves during winter) or die back to the soil level and rest as a crown of inactive buds. Although these plants may appear to be “dead,” they are simply in their dormant, resting phase.

1UNPACKING

Carefully inspect your plants upon receipt. Those that have a dormant tag in the pots are currently in their dormant state.

2WATERING

After unwrapping the plants and pots, check to see if the soil is dry and if so water it.

3GROWING LOCATIONS

After unwrapping the plants and pots, check to see if the soil is dry and if so water it.

  • If the ground is open in your area and a planting hole can be dug then plant it in the desired spot in your garden or landscape. Thoroughly mulch the immediate area with leaves, straw or bark mulch to protect the root system.
  • If the ground is frozen, the dormant plant must be kept in a cool or cold spot so as to not initiate new growth until spring. Place the dormant plant in an unheated garage, cool cellar, or outbuilding. (Do not a store in a heated cellar.) Check the soil every 2-3 weeks so it never dries out completely. To prevent the soil from going through several freezing and thawing cycles, protect the dormant plant by covering the pot and soil with some insulating materials, a rose cover, clean rags, burlap or even wads of newspaper.
  • You can also place the dormant plant outdoors next to a building in a protected spot. Thoroughly mulch the pot with leaves, straw or bark mulch so it is completely covered. Make sure your location doesn’t get flooded by roof water.

4PLANTING

In the spring, plant as soon as the ground is open and no longer frozen. Place the plant in the hole at the same level it was in the pot. Fill with good soil and water well. Dormant plants can endure freezing temperatures as long as the plants remain dormant without any green buds. Once dormant plants start actively growing, they need sunlight and water and must be protected from freezing temperatures so the new growth stays healthy. If freezing temperatures are expected and your hardy perennials have green leaves or buds, you will need to cover plants on frosty nights to prevent damage. After the first growing season, your hardy perennials will no longer need covering to protect from frost damage.