New orders with Standard Shipping will begin to depart from our facility the week of Mar 23, 2026.

• Shipping Delays: Alaska, Illinois, Indiana, Iowa, Maine, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New York, North Dakota, South Dakota, Vermont, Wisconsin, Wyoming (updated 3/9/26)
  Due to daytime temperatures dropping below 34 degrees we are currently unable to ship live plants to these states with Standard Shipping. If you are located in one of these states, you are still able to place your order and we will either ship it as soon as the weather allows or, if you would prefer, you can select a future date for the order to be shipped. (Due to space constraints, we can hold orders for a maximum of 2 months.)
  

• Express Shipping: For an additional fee, orders may still be shipped with Express Shipping, which includes an insulated box and a 48-hour heat pack. Unfortunately, our heating packs do not last long enough to be used with Standard Shipping.

Express orders require both a complete street address and daytime phone number. Sorry, we cannot ship Express orders to PO Boxes. Backordered items on express orders are shipped via standard shipping when ready.

• 2-day Express orders are shipped Monday through Wednesday & must be placed by midnight Tuesday EST for same week shipping.
• Overnight Express orders are shipped Monday through Thursday & must be placed by midnight Wednesday EST for same week shipping.

Orders with Standard Shipping are typically sent with USPS Priority Mail.

Please call us at 1-860-774-8038 with any questions.