Hi Daniel,
We are sorry to hear that your Lipstick Plant is not doing well for you. We will be more than happy to help you with that if you reach out to us directly, via email, with a photo so we can see as well. There is a 60-guarentee on all of our plants for either refund or replacement. We appreciate your interest in Logee's and we want all of your plants to thrive!
Warm Regards,
Logee's Customer Service