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Sabrina I placed my order on November 28th and received the plant on the 8th of December. It took a while to ship due to the cold weather. Overall, I am very satisfied with how the plant was wrapped and delivered. Logees' customer service was excellent by answering any of my questions on their live chat and by phone. My plant arrived at about 2 - 3 ft. tall starter plant. It should flourish nicely here in sunny Florida. I would order from Logees' again. Thank you!