Thank you for your feedback—we appreciate you sharing your experience.
It’s not uncommon for plants to show some stress after shipping, including a bit of browning or leaf drop, as they adjust to a new environment. It’s a good sign that things seem to be stabilizing, and with a little time and consistent care, the plant should continue to recover.
That said, if you notice any continued decline or have concerns, please don’t hesitate to reach out. We’re happy to take a look at photos and assist further, and can offer a replacement or refund if needed.