Hi Aaron, thank you so much for taking the time to share your feedback—we truly appreciate it, and we're glad the Paw Paw arrived well-packaged. We're sorry to hear it arrived a bit dried out; this is something we'd love to help you with, so please reach out to our team with photos if you'd like, and we'll do everything we can to support your tree's recovery. Paw Paws are resilient plants, and with some TLC, there's real hope for a comeback! The Logee's Team